Returns & Exchanges
At Get Pierced Co., we want you to love your new look, which is why we offer a 30-day return window for unworn and hygiene-sealed jewelry. Please note that for safety and sanitary reasons, earrings with broken tamper-evident seals cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn jewelry in its original packaging, ensuring the hygiene seal is intact and the items are securely cushioned for transit.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned jewelry, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing